Terms and Conditions
Thank you for respecting these Terms and Conditions, so that we continue to co-create a cherishing, championing and inspiring space to free your genius, so it frees the world.
Live fierce, live free.
Effective February 22, 2022
- "We", "us", "our", "the Company" refer to Inner & Outer Wealth Coaching Inc., a Canadian corporation owned by Ellany Lea, including its directors, officers, employees, contractors, affiliates and licensors.
- "Program(s)" refers to all our products (physical, digital or hybrid), services (1-on-1, group, or self-study) and offers, free or paid, delivered in-person, virtually, or in a hybrid mode, including classes, memberships, webinars, events and retreats.
- "You", "your", "the Client" refer to clients, students, purchasers of our Program(s) and guest or registered users of ellanylea.com (the "Website") and its subdomains, including sanctuary.ellanylea.com (the "Online Vault").
- These Terms and Conditions serve as a legal agreement between the Company and the Client. Your use of our Website and/or Program(s) constitutes your agreement to these Terms and Conditions and their amendments.
Company Values • Our top three lived values are: freedom, integrity and mastery. Our educational Program(s) are based on these values, where the Company provides the clarity, wisdom, structure, and accountability to guide your vision into reality, based on your unique personality and values; and where the Client provide your specific vision, dedicated time, focused energy, active engagement and consistent follow-through with the Program(s).
Warranty Disclaimer • Every effort has been made to accurately represent our educational Program(s) and its potential benefits. Descriptions and examples on our Website are not a guarantee of the Client’s actual or future results, performance or earnings. Testimonials from our Program(s) graduates are for illustration purposes only. Since every Client is different, we cannot warrant a precise result. Only enroll in our Program(s) if you agree to take sole responsible for your actions, or lack thereof, and results, or lack thereof.
Governing Law • The Company abides by all relevant Canadian laws in all aspects of our business and Program(s).
Validity Period • By enrolling in our Program(s), you acknowledge that all 1-on-1 coaching sessions are valid for 1 year from date of enrollment. Any unused sessions are forfeited, unless otherwise agreed upon in writing with the Company.
Rescheduling • All 1-on-1 coaching sessions are pre-scheduled. In case of emergency, 1-on-1 sessions can be rescheduled with 24 hours notice. Otherwise Client forfeits the session. All group coaching sessions are pre-scheduled. Group sessions cannot be rescheduled. Some group sessions, where explicitly stated, are recorded for Clients to watch later.
Session Duration • Unless otherwise show on your purchase checkout page, group coaching sessions are 60 minutes and 1-on-1 coaching sessions are 45 minutes. A special exception is made for Clients currently enrolled in the Co-active Training Institute's (CTI) Certified Professional Co-Active Coach (CPCC) program, where 1-on-1 sessions are extended to 60 minutes.
Confidentiality • The content of all 1-on-1 coaching sessions are held strictly confidential. As a Professional Certified Coach (PCC), Ellany Lea upholds the International Coaching Federation's (ICF) Code of Ethics and professional competencies. All of our coaches, whether credentialed by ICF or not, also uphold the ICF's Code of Ethics.
Refunds • All payments or payment installments for Program(s) purchased on or through our Website are non-refundable, without exception.
Program(s) Fees • By enrolling yourself into our Program(s), you commit to pay the program fees in full, in one or multiple installments, on or before the due date(s) shown on your purchase checkout page. If you choose to cancel your enrollment or end your participation in the Program(s), you are still responsible for paying the Program(s) fees in full.
Subscription Fees • By enrolling yourself into of our membership(s) or subscription(s), you commit to pay the subscription fees in full, in automatically renewed annual or monthly installments, on or before the due date(s) shown on your purchase checkout page. If you choose to end your subscription via your Online Vault Profile, you are responsible for paying the subscription fees during the current billing cycle in full. You will retain access to membership benefits until midnight of the last day of your subscription.
Billing Information • You are solely responsible for keeping your billing address and credit card information, including expiration date and CVV code, up to date.
Currency and Taxes • All payments are charged in the currency that you selected on your purchase checkout page, in USD or EUR. If you are located in Canada, the price includes GST, PST, or HST, based on your province. For Canadian Clients, we manually generate an invoice that reflects the appropriate GST, PST or HST amount within 3 business days of your enrollment.
Pricing Updates • From time to time, we may upgrade prices without prior notice and apply these changes to new Clients only. For current Clients, payment amounts, installments and due date(s), as well as Program(s) access, remain the same as at the time of your enrollment.
Copyright • All content created by the Company on our Website and in our Program(s) are original proprietary works, owned solely by the Company. These proprietary works, including content that does not explicitly carry the registered copyright symbol, are protected by Canadian copyright, trademark, and intellectual property laws.
Trademark • All trademarks, logos and service marks used on our Website and in our Program(s) belong to their respective owners, with all rights reserved.
Limited License • The Company grants the Client a personal, non-transferable, non-exclusive, limited license to use the content on our Website and in our Program(s) for educational, non-commercial, and lawful purpose only. The Client may not modify, copy, reproduce, create derivatives of, publish, translate, distribute, license, loan, or sell the content on our Website and in our Program(s), without the Company’s prior written consent. The Client may share the public content on our Website and newsletters, such as sharing on social media or forwarding newsletters, only if the Client clearly attributes source and credit to the Company.
Content Disclaimer • The Company presents content on our Website "as is" and "as available" and does not warrant that such content is or will be entirely complete, current or error-free. From time to time, we may correct errors or upgrade content without prior notice.
Waiver of Liability
Definition • Herein "damages" refer to, but are not limited to, business interruption, unexpected expense, loss of profit, loss of data, loss of property, illness, injury, disability, or death.
Limitation of Liability • Our Website and Program(s) offer informational, educational, and/or promotional content that does not replace the advice of a licensed lawyer, chartered accountant, medical doctor and/or registered psychotherapist.
Indemnity • As a condition of you using our Website and/or enrolling in our Program(s), you hereby release and indemnify the Company from any and all liabilities, expenses (including, but not limited to, legal fees) and damages arising directly or indirectly from the Client's use or inability to use our Website and/or Program(s), even if the Company has been advised verbally or in writing of the possibility of such damages. You understand that, while reasonable efforts to promote safety have been taken, it is your responsibility to seek legal, financial, medical, and/or psychological counsel, outside of our Program(s), from licensed professionals.
Third Party Indemnity • From time to time, the Company may partner with third parties to deliver certain Program(s). Under no circumstances will the Company be held liable for any damages arising directly or indirectly from the conduct and/or misconduct of such third parties.
Right of Refusal • At its sole discretion, the Company reserves the right to limit and/or refuse service, access, provision and/or quantity of any Program(s) to any person, entity and/or geographic area, without notice or obligation to justify reason.
Force Majeure • Under no circumstances will the Company be held liable for any damages arising directly or indirectly from cancellation or delay of Program(s) due to circumstances beyond the company’s control (including, but not limited to, natural disaster, pandemic, outbreak, war, invasion, governmental action, or widespread power and/or telecommunication outage). The Company will not issue a refund for force majeure cancellations or delays, but will resume Program(s) delivery as soon as reasonably possible.
These Terms and Conditions are amended from time to time by the Company and effective immediately upon posting to our Website. It is your responsibility to check these Terms and Conditions periodically for updates.
If the Client breaches or violates these Terms and Conditions, the Company reserves the rights to immediately remove and/or block the Client from our Website and/or Program(s), without refund and/or without notice; to take legal action against the Client; and to recover from the Client all reasonable costs, including legal fees, and relief granted by law to the Company.
(Last Updated • MAY 30, 2023)