Terms and Policy
SECTION 1 • Email and Privacy
Busy thriving. No time for spam or misuse of your email. If you subscribed, it's because you asked for access to one of my tools, blogs or offerings. Feel free to use the Unsubscribe or manage subscription link at the bottom of any email.
All your information is kept secure and strictly confidential. Only paid members of my business team have access to your program enrollment information to support your Vault login and learning experience. They do not have access to any financial data nor credit card information.
SECTION 2 • Coaching Agreement
Between Ellany Lea "I" and The Client "You":
Coaching/Mentoring provides the clarity, structure, and illumination to transform your dreams into reality, based on your unique soul contract and life values. The more specific your goals and the more consistent your follow-through, the more value you'll receive.
Coaching/Mentoring is a shared responsibility. I will always put in 100%. Always. No matter what. When you also put in 100%, always, no matter what, you’ll receive 200% return on investment.
All Coaching/Mentoring sessions and digital communication are held strictly confidential and will not be divulged to any third party, unless ordered by a court of law. As a Professional Certified Coach (PCC), I uphold the Code of Ethics of the International Coaching Federation (ICF).
Coaching/Mentoring sessions are pre-scheduled. In case of emergencies, 1-on-1 sessions can be rescheduled within 2 days notice (otherwise you lose the session). Group sessions cannot be rescheduled, but are recorded for you to watch.
Growth means leaping outside your comfort zone, repeatedly. I ask for permission to be direct and truthful with you, for your greatest inner peace, creative joy and lifestyle freedom. Please ask for what you need, so that we can design and redesign our Coaching/Mentoring partnership on an ongoing basis.
Once registered to a 1-on-1 or group program, all payments, including payment installments, must be honored.
All payments for programs, whether in-person or virtual, are non-refundable.
All payments for products, whether physical or digital, are non-refundable.
Should an emergency occur, you can transfer your payment(s) as credit for other programs or products, upon mutual agreement with Ellany Lea.
All electronic payments are securely processed by Stripe Inc.